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Lettings Policy Review

The Local Authorities which form Home-Link ran a consultation on proposed changes to the Sub-Regional Lettings Policy at the end of 2020.

Overall the consultation results showed significant support for the proposed amendments and it was recommended that no further substantial changes were needed.  Each of the Home-Link Local Authorities have now gained approval for the changes through their formal democratic processes, and the updated Lettings Policy has been unanimously approved. As a result this was implemented on 5th July 2021. 


The Policy will be reviewed in 6 to 12 months’ time to ensure it continues to deliver the desired outcomes and that there have been no unintended consequences from the changes made.

Consultation Results

The Home-Link Lettings Policy consultation closed on 18 December 2020.  In total 623 responses were received from across the Cambridgeshire and West Suffolk sub region. 48% of these were from existing applicants on the Housing Register, although a range of people replied, including Home-Link partners and representatives from interested organisations such as the Probation Service and Domestic Abuse support services. 

Overall, there were high levels of agreement for the proposed amendments and it is therefore likely that the draft of the policy consulted on will remain largely unchanged, with the exception of some further minor wording changes.

You can read more about the consultation responses and further changes here.

Willow Court celebrates Covid-safe first anniversary Willow Court first anniversary celebrations

A year ago, residents moved into Willow Court, Whittlesey's multi-million pound assisted living scheme, where efforts have been made to keep life going as normally as possible through a turbulent 12 months. 

To mark the first anniversary of the scheme opening, Covid-safe celebrations took place for colleagues and residents to celebrate. 

Sally Lock, Longhurst Group’s scheme manager at Willow Court, said she was delighted to be able to mark the scheme’s first birthday in some way despite the pandemic. 

She said: "Our first resident moved in on February 17 last year. Little did we – or they – know how much of a challenging first 12 months we were going to face. 

It’s been difficult at times, but all my colleagues and the residents have remained positive throughout and supported each other to make sure everyone has got through it. Willow Court logo

We’ve maintained a safe, welcoming and supportive environment for everyone within Willow Court and it was wonderful to be able to celebrate our first birthday with the cakes and keyrings."

Willow Court comprises 47 one-bedroom and 13 two-bedroom flats for those over-65 who have a care need. Willow Court also boasts a residents’ lounge, restaurant, hair salon and therapy room, micro-shop and communal gardens, which residents hope to make the most of in 2021. 

For more information about Willow Court, or to register your interest, visit our website


Coronavirus Up-date

Given the current Coronavirus outbreak in the UK, and the potential impact on the workforce, we wanted to make you aware that Applications may take longer to process than usual.  For more details, please look at the website of the provider who looks after your application.

You can help reduce delays by managing your account online, in particular by up-loading documents straight on to your application when you apply.  Please note that offices may be closed to the public to help prevent the spread of the virus, meaning you won’t be able to hand in documents in person.   If you send them by post, there is likely to be a delay putting them on the system.

The number of properties advertised by our partners will also be limited, as the ability to complete viewings and sign-ups may be affected by the Government’s restrictions on movement.

If you have questions or queries about the Home-Link service, please read through the Frequently Asked Questions section.  If you still need assistance, you can contact the relevant Council by telephone or email, using the details shown on the 'Contact' page.  

Thank you for your patience at this time.


Mill View - Extra Care Retirement Residence

Mill View is a brand new Extra Care Retirement (independent living) Image of Mill View Retirement Apartmentsresidence for the over 55’s. Just five miles from Cambridge, and less than a mile from the M11 motorway, Mill View enjoys excellent transport links. Set on the edge of the countryside near the village of Hauxton,  Mill View offers plenty of opportunities for cycling, walking and exploring the local area.


Communal Facilities include 2x lounges and a roof top Café. We have 24 hour care on site with packages tailored to individual needs, including domestic services. We also have night concierge staff on hand throughout the night, a caretaker and a senior housing coordinator during the day Monday to Friday. As a rental property a care package would need to be in place, however, we can assist with this if one is not already in place. Each apartment has its own balcony or patio area. Local connections needed to Cambridge City and/or South Cambridgeshire District Council. Further enquiries please contact Hussein Eid on (01223) 873316, or to see details of the scheme click here.


Mutual Exchange

Logo for Exchange Locata


If you are a social housing tenants, there's more than one way to move. As well as looking for a new home through Home-Link, you can also advertise your home for 'swap' with another tenant on the Exchange Locata website. Why not take a look and see what is available?

Please note that you need your landlord's permission to carry out a mutual exchange. You will need a clear rent account and the property you  move to   must  be suitable for your needs. Speak to your landlord for further advice.