Coronavirus

Given the current Coronavirus outbreak in the UK, and the potential impact on the workforce, we wanted to make you aware that Applications may take longer to process than usual.  For more details, please look at the website of the provider who looks after your application.

You can help reduce delays by managing your account online, in particular by up-loading documents straight on to your application when you apply. Please note that offices may be closed to the public to help prevent the spread of the virus, meaning you won’t be able to hand in documents in person. If you send them by post, there is likely to be a delay putting them on the system.

If you have questions or queries about the Home-Link service, please read through the Frequently Asked Questions section. If you still need assistance, you can contact the relevant Council by telephone or email, using the details shown on the 'Contact' page.  

Thank you for your patience at this time.

Information about Annual Reviews

We are obliged to review applications which have been on the Housing Register for 12 months or more. This is to check that you still wish to remain on the Housing Register, and that there has been no significant change in your circumstances which may result in a change of band, or bedroom need.
In the month before you are due a review, you will see a message when you log in to your Home-Link account prompting you to tell us if your circumstances have changed.  You can find out find out more information about the types of changes you need to tell us about here.