The cost of utilities, rent and other essentials continue to increase, which means more and more people are struggling to make ends meet. If you're concerned about your finances, please read our suggestions for useful sources of help and support.
You can help speed up the processing of your application by managing your account online, in particular by up-loading documents straight on to your application when you apply. If you send them by post, there may be a delay due to the current Royal Mail postal strikes.
If you have questions or queries about the Home-Link service, please read through the Frequently Asked Questions section. If you still need assistance, you can contact the relevant Council by telephone or email, using the details shown on the 'Contact' page.
We are obliged to review applications which have been on the Housing Register for 12 months or more. This is to check that you still wish to remain on the Housing Register, and that there has been no significant change in your circumstances which may result in a change of band, or bedroom need.In the month before you are due a review, you will see a message when you log in to your Home-Link account prompting you to tell us if your circumstances have changed. You can find out find out more information about the types of changes you need to tell us about here.
If you haven't already joined Home-Link, you will need to do so before you can express an interest in the properties we advertise. To register click the 'Register Now' button to get started. You will be able to save the application form at any point and return later if you need further information to help you complete the form. To return to complete an unfinished form, select 'Register now' and you can then choose the option to 'Finish a partial application'.
If you are a council or housing association tenant and want to register for a mutual exchange, visit the mutual exchange page.
If you need help to use the Home-Link website, please check the 'Help' section. Alternatively, click 'Contact' to view details for each Local Authority, to enable you to contact them if needed.To return to complete an unfinished application select 'Register now', and then choose the option to 'Finish a partial application'.Once you have submitted your application, you will be able to log into your account using the email address and password used to register. However, you will not be able to bid on any properties until your application has been made ‘Active’. Please ensure you upload your supporting documents as soon as possible. Your Local Authority team will then ensure your application is processed as quickly as possible.